// Secure Dispatch Center
Contact & Support
Have a question regarding pre-orders, global tracked fulfillment, or collector assistance? Transmit a ticket directly to our squad below.
Direct Support Email
For order queries, allocations, & business:
info@vvstoys.com
After-Sales & Warranty
Broken limb or missing studio parts?
Review 7-Day Unboxing Policy →
Operating Hours
Monday – Saturday: 09:00 – 19:00 (UTC+8)
Sunday: Standby Dispatch Monitoring
System Status Online
Average ticket response latency: < 24 Hours. Pre-order vault allocations operating normally.
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