Pre-Order Policy

// Allocation Protocol

Pre-Order Guidelines

To secure highly limited studio allocations and ensure a seamless fulfillment process, please review our binding pre-order terms prior to reservation.

VIP Allocation Priority Dispatch for Full-Payment Orders

Orders placed with Full Upfront Payment are granted First-Tier Dispatch Priority upon factory batch delivery. Stock is allocated and packed chronologically for full-payment collectors before deposit-balance fulfillment.

// Tier 01: Deposit Pre-Order

Deposit Booking

  • Non-Refundable: All deposits are transferred directly to studio licensing for production lock-in. If you cancel your reservation, the deposit is strictly non-refundable.
  • Balance Notification: When the collectible is prepared for warehouse dispatch, you will receive an invoice for the remaining balance via email.
  • 14-Day Payment Window: The remaining balance must be cleared within 14 calendar days of notice; otherwise, the allocation is released and the deposit forfeited.

1 Estimated Release Dates (ETA)

  • All estimated arrival times (e.g. Q3 2026, Q4 2026) are projected timelines provided directly by official manufacturing studios and may be subject to adjustment.
  • High-end collectibles involve complex hand-painting, joint engineering, and international freight. Factory delays do not constitute grounds for waiver of the cancellation policy.

2 Shipping & Address Updates

  • Address Modification: You may update your delivery address at any time before the final tracking number is generated by emailing our support squad.
  • Arrival Inspection: All arriving figures are protected by our warranty. Please remember to record a continuous 6-sided uncut unboxing video upon parcel receipt.